Shipping policy
UK Shipping
Free next working day delivery on orders over £100
Orders under this threshold will incur a £7.50 delivery charge*
EU Shipping
Free delivery over €500
Orders under this threshold will incur a €35 delivery charge*.
Orders of the NLG Spacenet will have a delivery charge of €95 due to it's size.
Duties & taxes will be calculated at checkout for all countries except orders to Germany. Due to issues with customs in Germany, duties and taxes will be charged upon arrival and are payable by the customer. We apologise for any inconvenience caused.
North America & Canada Shipping
Delivery charge $45*
Orders of the NLG Spacenet will have a delivery charge of $95 due to it's size.
Duties & taxes will be calculated at checkout.
International Shipping
Delivery charge £45*
Orders of the NLG Spacenet will have a delivery charge of £95 due to it's size.
Duties & taxes will be calculated at checkout.
Shipping available to select international countries: Japan, Bahrain, Brunei, Hong Kong SAR China, Israel, Jordan, Kazakhstan, Kuwait, Malaysia, Mongolia, Oman, Qatar, Saudi Arabia, Singapore, South Korea, Turkey, United Arab Emirates
Please note:
All deliveries are subject to stock and availability, and we can’t guarantee our delivery times – some things outside of our control go wrong, vehicle breakdowns, road closures etc… I am sure you understand. Delivery will be made to the delivery address specified when you complete the order.
A signature is required at the point of delivery. By placing an order with NLG you are authorising us to accept a signature from another person on your behalf.
There are a several areas in the UK that our courier doesn’t always get to on a next day basis, they normally do but not always – they are the Scottish Highlands and UK offshore islands. If we are struggling to meet our delivery commitment, we will get in contact with you and give you the “whys and wherefores” – it’s very unlikely that we will have to.
And always remember – any problems please give us a call.